Website Store Policies
Who we are
Our website address is: https://shop.pattymerski.com. This website is the shopping website for PattyMerski.com for Books, Beads and Gifts. Our payment processors are not handled by our website and we do not store any financial information. We do use the Shopify platform to process payments and they are PCI compliant for security and privacy. Their policies are available here: https://www.shopify.com/legal/terms-payments-us Should you have any questions or need to contact us, please use our email contact form: https://shop.pattymerski.com/contact/
We accept all major credit cards and PayPal.
All of our products are shipped via USPS, using the service you choose upon checkout. Media mail may be used to ship books only and generally may arrive a few days later than more conventional delivery times. However, media mail is a very economical option and is not subject this year (2021) to USPS postal rate increases. Delivery times may vary based on the shipping service you choose. Orders are processed in our studio within 2-3 days. Typically, orders shipping within Pennsylvania and the surrounding states arrive 1-2 days after the ship date.
We do not offer local pickup. Please choose the rush shipping option for last-minute orders, or check the Retail Partners page for local retailers.
If needed, you may cancel an order within 12 hours of placing it if it has not been shipped. Please use the form on the contact page to request a cancellation.
Returns + Exchanges
We offer returns or exchanges within 30 days of an order being marked as delivered. We cannot accept returns on merchandise that has been worn or damaged by the customer, or merchandise with the presence of odors or pet hair. The customer is responsible for the cost of return shipping, but will not be charged to ship a new item in the event of an exchange.
To request a return, fill out the form on the contact page with your order number, email address, and reason for return. We’ll get back to you quickly with instructions on how to proceed!
Website Privacy Policies
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.